Strategic thinking and planning
We design and implement strategic thinking processes which engage the imagination and problem solving abilities of your people, without onerous bureaucracy. We design and manage consumer participation and involvement. We help clients to articulate their organization's strategic direction and plan, using plain English, and in terms which people can relate subsequent change to.
Programme and Project Management
We translate strategic priorities into operational action through the leadership and management of a programme of work, or specific change projects. We facilitate collaborative planning and co-ordination of both the "hard" and "soft" change outputs, to ensure a focus on outcomes, and realizing the benefits of the change, as well as creating "joined up" thinking across teams.
Our planning involves careful alignment of communication processes, leadership and management, training and development, organisation design and transition processes, to ensure a well managed process which optimizes people's engagement in the change.
We provide tight project management of the human and financial resources required to implement the change plan. We provide strong governance information about the quality, risks and timeliness of change activity.
Change Mentoring and Coaching
Our change coaching service provides inexperienced change managers with access to our experience and expertise in change planning and implementation. We create a safe and independent environment in which to discuss issues, resolve problems, reflect and learn from events and plan next steps. We encourage continual assessment of personal effectiveness using a standard set of change management competencies.